PIXMA G7020 won't always print from iPhone

[MJBradfordSL]

My wife is having problems printing to the G7200 from her iPhone. Sometimes it works, sometimes it prints part of a page then stops, sometimes it doesn't print at all. I don't have any problems printing from my laptop or my iPhone. Any ideas how to fix this? 

[Kristoff]

Thanks for joining the conversation, MJBradfordSL!

So that the Community can help you better, we need to know exactly which Canon printer model you're using (for example PIXMA G7020, PIXMA MG7120, etc). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[MJBradfordSL]

My printer is a PIXMA G7020 

[wscleveland]

I have the same model printer and the exact same problem with my wife's Ipad and Iphone. My PC prints fine.

[Haleyek]

I also have this problem. Same printer. Can print documents but not any web page from my iPhone. If I copy and paste into Word it will print. 

[Haleyek]

Did Canon ever answer this for you? I have the same issue. Very frustrating 

[Patrick]

Hi Haleyek,

To resolve this issue, please try disabling IPv6 on your printer:

How to Enable / Disable IPv6 - G7020

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