PIXMA G6020 offline

sportsview
Apprentice

My printer in wireless mode will work then shows it is off line. This has happened a few times.  I have shut it off then back on and that worked one time but now I cannot get it to print showing offline.

1 REPLY 1

Stephen
Moderator
Moderator

Hello!
So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

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