01-08-2021 04:39 AM - last edited on 01-08-2021 08:25 AM by Danny
I am no longer able to print to PIXMA G3400 from my Chromebook. My computer does not see the printer on WiFi and when connected by USB, it gives a message that printer needs to be configured, but I can not perform this either. Downloaded Canon Print app - the one I use on my Android phone - but it won't launc. Any fix? Please?
01-08-2021 10:54 AM
Greetings,
I am still using my cloud print capable devices with my Android phone. These devices are network printers identified by their IP address.
Set up your printer - Chromebook Help (google.com)
and
Add Printer Manually:
If your printer doesn’t appear under "Available printers to save," you can also add your printer manually.
Important: If you're using a Chromebook at work or school, and you're not able to add a new printer, contact your administrator.
If your printer can't be set up automatically, you can continue to follow the on-screen steps for the advanced setup process.
~Rick
Bay Area - CA
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01-08-2021 12:12 PM
Thank you for your reply.
I tried many things, and found out that 9100 and 631 ports are closed on my printer - I have no idea why. Then, when I try to use 443 port, my computer asks me additional tweaks to make and I am unable to select printer name in the drop-down menu as my printer name is not listed... Then it requires PPD, which I have no clue how to grab. Please see attached screenshots.
There also is an option to choose Generic printer, but I don't know which type would be relevant to my printer.
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