PIXMA G3260 Wirelessly prints from one source but not another

[oldrag71]

Hello,

I have a brand new G3260.  Was working perfectly as a printer when I got it.  It would print from the two sources on my PC when needed.  I used the scanning function on the printer and now the printer will only print from one source; the other source it sends me a messages that the printer is off line.  The attached photos.  First one is the souce that works (not sure what program that is in my computer), second photo is the source that doesn't work and the message I get.  Any help would be great! source 1source 2source 2 message

[Stephen]

Hello!

So that the Community can help you better, we will need to know more information.


Which version of WIndows are you using?

How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!

[oldrag71]

Windows 10, connect using WiFi and I am in the USA....it's getting urgent, but not yet.