PIXMA G3260 - Can't create output file: .\win-g3060-1_5-nmcd\Msetup4.exe

[jmulc82189]

When I use my G3260 printer I get the above error message. I have tried all the fixes on the Canon website. The installer is not running twice which is the first suggested fix. I have installed new drivers from Canon. I tried changing the exe extension and unchecking the "Hide extensions for known file types" in File explorer options and that did not work. Any suggestions?

[Patrick · Accepted solution]

Hi jmulc82189,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G3260 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can assist you with installing the drivers on your computer.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[jmulc82189]

Thank you Patrick.

I removed some old Canon printer files and that solved the problem.