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No IJ Scan Utility in TS9120 printer drivers

lengershun
Apprentice

I downloaded the printer drivers for the TS9120 printer but there was no IJ Scan Utility driver. I can't scan to my computer.

3 REPLIES 3

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). How are you connecting and what error message? Any 
other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

I am using Windows 11. I connect wirelessly with my network. I need to download the IJ Scan Utility be able to scan from my computer, but cannot find it anywhere to download.

lengershun
Apprentice

No longer an issue. I downloaded the driver as part of the full driver package download from Canon Canada.

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