New wi-fi password, where to enter on the MAXIFY MB5420

[mhamrick1956]

I have a new Wi-fi password and can not find where to enter it on my  MB5420  printer  it scans the T-Mobile F921 my new wi-fi but it says something about disable password ?  Then when I scan it says unable to connect ?  I know its the password just can not figure how to enter manually ?  Can anyone help ?  Thanks if you can !

[Patrick]

Hi mhamrick1956,

T-Mobile routers by default have WPA3 security enabled by default. The MAXIFY MB5420 is not compatible with WPA3.  Please contact T-Mobile support and have them disable WPA3 and enable WPA2. Once WPA2 is enabled, you will be able to connect.

To use the manual connect method, please follow these steps:

1. Press the HOME button on your MAXIFY MB5420.

2. Swipe the screen and then tap Setup.

3. Tap Device settings.

4. Tap LAN settings.

5.  Tap Wireless LAN setup.

6.  Tap Standard setup.

7.  The MAXIFY MB5420 will search for your wireless network. Select your wireless network from the list.

8.  Next, tap the screen to enable the on screen keyboard so you may enter your wireless network password.

Once entered, tap OK and your MB5420 will connect to your Wi-Fi.

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