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New router won't see PIXMA MX922 or TS6420

gkink26946
Apprentice

Wen just got a fiber optic router.  The desktop, both laptops, iPads and iPhones connected just fine.  The problem we is we could not connect the printer, MX922.  Thinking its was the printer we bought a canon TS6420, the same problem.   During the set up process it skips the part to input the router and will not connect.  Any one have any suggestions?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi gkink26946,

Some routers will not allow for connecting the printer using the printer's display interface.

In cases such as these, WPS is used.

Please refer to your router's documentation for information on how to use WPS with your router.

Once you have determined your router's WPS method, please use the links below:

PIXMA MX922 WPS Setup

PIXMA TS6420 WPS Setup

 

 

 

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