12-01-2014 12:34 PM - edited 12-01-2014 12:36 PM
I have problem to connect it to wifi, my windows is 8.1 and I have trying everything and I cant do it.
If sombody could help me.
12-04-2014 05:24 AM
Hi mgonzalezpuello,
So we can better assist you, please reply with the following information:
1. What error are you receiving or difficulty are you experiencing when trying to connect the printer wirelessly?
2. If you temporarily disable any antivirus or firewall software that is on your computer and then attempt to reinstall the printer, are you able to install it successfully?
3. If you enable the wireless LAN setting on the printer by pressing the Maintenance button (looks like a pair of pliers and a screwdriver) repeatedly until the symbol that looks like a "G" appears on the LCD, then pressing the <COLOR> button, are you able to install the printer wirelessly?
We look forward to hearing from you.
If this is a time-sensitive matter, additional support options are available at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.