MX479 not found on network

[Ashen]

Wireless installation is unsuccessful. Able to connect via USB easily but system will not find the printer when following the directions for wireless installation. WPS button pressed on router and printer states it connects but when Network is examined on computer it is not to be found.

Any help or tips on this problem would be greatly appreciated.

HP Pavillion running Windows 7.

Belkin router.

Can provide any additional details.

I did a fair bit of reading after experiencing this problem and it appears to be a common problem for this printer.

Thanks.

[bryanL]

We had similar problems after a power loss. After reading this forum, we were at a loss as what to do. 2 out of 3 computers worked OK, the Acer Ferrari was fine, but wouldn't print (printer off-line message). Eventually we deleted the printer from W7, and re-downloaded the drivers off the net. Now all OK.

[Ramona]

Hi Ashen,

You can try temporarily disabling any antivirus or firewall software that is on your computer and then attempt to reinstall the printer.  Sometimes these programs can block the detection of the printer during installation.  Once the printer is installed successfully, the protection software can be re-enabled.

You can also check the IPv6 and DRX settings of the printer, and disable them, if needed.  To do this, please follow the steps located at the link below:

Check IPv6 and DRX Settings

Hope this helps!

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