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My computer can't find the printer on the network Canon Pro-10 Series WS with Windows 7

TVE12345
Apprentice

Hi,

 

This printer has been in the office for over 2 years and yesterday the printer was not printing. Notice said -check connection. I have other wireless devices and they are working fine.  I removed the device from the computer to see if reinstalling it would work. When I try to add a new printer ( My pro-10 )  - My other printer comes up but not this one. Not sure what to do. Any suggestions?

 

Thanks,

 

Mel

1 REPLY 1

jrhoffman75
Legend
Legend

You don't want to use the WS version of the printer driver. Use the Canon IJ Network Tool and install the Canon driver.

 

http://community.usa.canon.com/t5/Printer-Multifunction-Support/What-is-quot-WS-quot/td-p/83136

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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