06-01-2016 09:20 AM
Hi,
This printer has been in the office for over 2 years and yesterday the printer was not printing. Notice said -check connection. I have other wireless devices and they are working fine. I removed the device from the computer to see if reinstalling it would work. When I try to add a new printer ( My pro-10 ) - My other printer comes up but not this one. Not sure what to do. Any suggestions?
Thanks,
Mel
06-01-2016 04:16 PM - edited 06-01-2016 04:17 PM
You don't want to use the WS version of the printer driver. Use the Canon IJ Network Tool and install the Canon driver.
http://community.usa.canon.com/t5/Printer-Multifunction-Support/What-is-quot-WS-quot/td-p/83136
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.