08-20-2024 07:09 PM
I have been trying to set up my printer on my computer but every time that I try the printer never shows up as an option. I even tried to do it on my phone but it wouldn't show up either. I tried every option that it instructed me to try and my printer still did not show up. Can anyone provide me with some help?
08-21-2024 03:21 AM
Greetings,
Start with the following tutorial.
It covers set up from start to finish. This set up will detect your OS automatically and direct you to the correct software or downloads for your device.
If you continue to have issues. Please provide more information about the steps you are performing, what happens and any error message you received (if applicable). What OS are you using the printer with, what you are connecting to and how. If you are using wireless, the printer requires a 2.4Ghz broadcast that supports WPA2 / AES encryption. Please ensure your network meets these requirements.
~Rick
Bay Area - CA
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