My PIXMA MG3620 won’t communicate with my iPhone 14 (OSx 17.4.1.)

[Nisap178]

I have reinstalled the cannon app, unplugging the printer and plugging it back in.  I don’t know what else to do. The printer won’t communicate with my phone.  

[SamanthaW]

Hey there!

To help the Community better help you, can you please let us know which mobile device you have, as well as the operating system version it is currently running? 

If this is an urgent matter, please check your support options HERE.

[Nisap178]

iPhone 14. iOS version 17.4.1