cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My MX410 keeps going offline

RSMO
Apprentice

How do i get it back on line? 

3 REPLIES 3

Jenine
Rising Star

Hi RSMO!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

I am using Windows 8 and WiFi

Hi,

 

I am having the same problem.

 

I am running mulitple MacBook Airs.

 

With the latest the Apple OS upgrade, the Canon MX410 printer keeps going offline for wireless network printer.

I am using the latest drivers from canon driver 13.7.1.0.

 

I tried to re-set the printer using the manual default install, but did NOT stop the printer from going offlline when attempting to print to it wirelessly.

 

Can you help?

 

thanks,

David

Avatar
click here to view the press release
Announcements