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My MG5220 is offline and won't print.

jdp1520
Apprentice

I know it is online because I printed something from my Mac, but for some reason the PC doesn't want to play. Please help.

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Jdp1520!


So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

 

Thanks and have a great day!

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