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MY MX882 wireless printer recently stopped working wirelessly!

LindaC
Apprentice

 I tried uninstalling the Canon software; downloading new drivers; and my computer still does not recognize the printer.  I have no problem connecting the printer to my wireless router.  Can now only print with a cable......I have been able to use an alternate HP wireless printers with no problem.  What is wrong with the Canon installation software?

 

I have Windows 7 and using an HP pavilion laptop.

1 REPLY 1

MarkII
Rising Star

Hi LindaC,

 

Because of the many factors involved in wireless printer, I recommend contacting us for more extensive troubleshooting.  The interactive nature of phone or email support will allow us to help you resolve this issue quickly.

 

 

 

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