09-11-2015 09:11 PM
I'm having serious problems with my Comcast internet service. The modem keeps losing the internet connection and the wireless gateway reboots itself. I've just gotten another gateway from them and the issue continues. A technician is scheduled to come out in 3 days. When our home network crashes we can't print to our MX922.
Is it possible to connect the printer directly to a PC? I can only find instructions on connecting it to a network. I have an old unused Netgear router. Could I connect the PC and the printer to the router without having an internet connection to it?
09-12-2015 08:29 AM
Hi, shreveman!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
09-12-2015 09:55 AM
The computer is running Windows 8. Thanks.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.