Hello.
Check to see if your network password is case-sensitive before entering the key. When entering the passphrase, use the Tone or Star (*) key to change character modes. If the issue persists, check to see if MAC Address filtering or a different security option is enabled on the router that may be preventing access.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
