MX 882 not found Windows 10 can't install on any device

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06-22-2016 01:34 PM
Hello,
Need some fresh ideas on how to fix this. Trying to install an MX 882 in windows 10 wirelessly. I have set static IP. I can ping the printer from any other device on the network. When I try to add through devices and printers it cant find it. When I try to add it manually that doesnt work either. I can also get to the web interface with no issue either. I have tried adding it on multliple windows 10 desktops and a laptop. I have also tried adding it through usb and then changing to a tcp/ip port and that doesnt work either. I have also reset windows firewall, reset the router, reset the printer to factory defaults to no success. I have also tried to install it hard wired as well. Network discovery is on and file and print sharing. Any suggestions would be appreciated.
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06-22-2016 01:56 PM
Do you have the latest driver?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
