MG6620 Printer WiFi Connection

[AdeV]

I recently got a new internet provider and my printer is not connecting. I tried disabling the wifi, resetting it but I can not get it to bring up the password screen so I can enter it. It's like it's still trying to connect to the old one. Any help is appreciated. I have a MG6620 printer.

[shadowsports]

Greetings,

Start here.

http://downloads.canon.com/html/wireless/modules/14alw-ww/14alw-sts-ww-0001-001/14alw-sts-ww-0001-00...

[Darius · Accepted solution]

Hello AdeV.

In case you have trouble with the interactive guide, the Standard Setup guide may be found at the following link:

https://support.usa.canon.com/kb/index?page=content&id=ART116357

If the Standard Setup fails before you can enter a password, then the router is denying that opportunity.  In that case, use the WPS PIN Code setup method (refer to your router's support for directions on its side of the process).

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[AdeV]

Thank you! The pin code method worked! It took a little time but it worked perfectly! Couldn't be happier!