06-30-2024 02:48 PM
We use a MF743Cdw at our office. About once a month it goes offline. We do not use WiFi to print to it, it is connected via USB. Normally we need to download the driver, again, and restart both the printer and the computer. This time, we have downloaded the driver, removed the printer, reinstalled, restarted, and followed all of the other trouble shoot on the website and we have not yet found a solution. Does anyone have any suggestions at this time? We have tried to switch to the WiFi printing but that did not work. We do not have access to an ethernet cable at this time.The computer connected is a MacBook Air using Sonoma V.14
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