08-16-2024
10:21 AM
- last edited on
08-16-2024
10:38 AM
by
Arthur
mp drivers could not be installed. Get a message that pathfile is too long. Try to shorten to 180 characters.
I am using Windows 11. My printer was previously working about a week ago. I updated my mesh network and went to reconnect printer and I now have this issue.
08-16-2024 11:08 AM - edited 08-16-2024 11:09 AM
Greetings,
This is a simple issue to resolve.
Simply shorten the path to the folder where you have the installer saved. The download is a self-extracting zip.
If you are saving to (example) c:\Users\isername\downloads\foldername...etc
Save it to c:\printer. And run it from there. Windows allows path depths in excess of 255 characters, so I'm not sure why you are seeing this message, but I suppose the software could have a path depth limit. I've not seen this myself, but I don't have a maxify 2120 to test with.
~Rick
Bay Area - CA
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