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LAN Setup

beauchamp43
Occasional Contributor

Since I have owned MF731 it has frequently refused to print from computer and sometimes scan.  I saved the solution and go through all the deleting and installing every couple of months.  Enough is enough.  AlI I want to do is connect with a wired connection.  Hooked up LAN cable as per instructions.  No luck..  Any ideas?  Great when it works but seems to go south when evrything else is having problems.

 

Thanks

1 ACCEPTED SOLUTION

shadowsports
Esteemed Contributor

Greetings,

To receive assistance or more specific help , you'll need to supply more information.

 

Saying that you tried,but no luck doesn't tell us much I'm afraid.

 

The basics:

 

Assign the printer a static IP on your network.  One that doesn't change.

 

Remove, uninstall, restart and reinstall the printer as a TCP/IP printer.  Use its IP address (the one you specified above)

 

Don't rely on your router to give the printer the same IP after it hasn't been used, has been turned off or has gone to sleep for extended periods of time.  You computer will always try to sent print jobs to the last "place' that worked.  If this has changed, printing will fail.

 

Know your network, control the environment. Using a static destination (one that doesn't change) will ensure persistency and reliable results.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6

View solution in original post

3 REPLIES 3

shadowsports
Esteemed Contributor

Greetings,

To receive assistance or more specific help , you'll need to supply more information.

 

Saying that you tried,but no luck doesn't tell us much I'm afraid.

 

The basics:

 

Assign the printer a static IP on your network.  One that doesn't change.

 

Remove, uninstall, restart and reinstall the printer as a TCP/IP printer.  Use its IP address (the one you specified above)

 

Don't rely on your router to give the printer the same IP after it hasn't been used, has been turned off or has gone to sleep for extended periods of time.  You computer will always try to sent print jobs to the last "place' that worked.  If this has changed, printing will fail.

 

Know your network, control the environment. Using a static destination (one that doesn't change) will ensure persistency and reliable results.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6

beauchamp43
Occasional Contributor

Thanks for the help.  This fixed things.  With any luck the software will stop going south every now and then.

Cheers.  I'm glad it helped.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6