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Kindle Fire Print Error Queue

SnoopsGirl
Apprentice

I have the Canon plug in installed on my kindle fire and I am usually able to print just fine, but sometimes there is an error and the job never prints, leaving errors in the queue. I have tried to uninstall the plug in, but it doesn't clear the errors. Amazon has no clue what I'm talking about and alluded to it being an error with the plug in or my printer. I've rest the printer and of course that does nothing to clear the errors from my device. Has anyone else had experience with this?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

So we can try to assist, please tell us what Canon product you have.  Also, document the exact errors that appear on both the tablet and the LCD display of the printer when the print job fails.

 

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marquitossss
Apprentice

I also went into the app manager to clear te cache & all data.  That did not help.  It still shows my same 3 print job errors, even though there is nothing left to print.

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