cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Keep having to reinstall network printers

GerryPeters
Contributor

I have a Canon MX920 and a MX410 on a Win 10 computer. I have those printers installed as network printers on my 2nd Win 10 computer with a wired network. Every few days or a week I have to reinstall both network printers, because they stop working for no apparent reason. Yet they always work fine on the computer they're connected to with USB. 

 

How can I stop these printers from stopping to work on the network?. It seems they are listed as offline when this happens.

12 REPLIES 12


AT&T provides my internet with a U-Verse modem, which is also a router. I have a wired network of 3 computers. I went to the AT&T forum and what they said was I needed to pay $15/month to have a static IP address and that the U-Verse modem/router couldn't assign the static IP address. 

 

So I'm stuck with this and hope I can get a clue to why the Win Updates are changing things and messing up my network printer. 

meenxo
Apprentice

This is not a solution for me, I had a static IP set for my printer from day one. I also have my router keep the IP from rotating from the printer. Anytime my printer goes to sleep or is turned off I lose access to the printer and I have to add again. You'd think we'd have a solution for this by now but nothing yet, until think I guess I'll have to keep adding the printer. I guess this is an "easy solution" if you are having a static IP issue which is not my case. 😛

My workaround is to turn off both computers every night and then first turn on my downstairs computer and then turn on my upstairs computer which has the printer connected. I rarely lose the printer and if I do I just reboot both computers.

 

I now have it setup with my BIOS to turn on the computers around 8am and 8:15am, so when I'm ready to work both computers are up and ready

Announcements