I'm having problems instilling my old MF4700 on a new Windows 11 computer. I ran the Toolbox program and I ran the MF4700 drivers program. I plugged in the USB cable and rebooted (all several times), but the printer doesn't show up on a list of printers.
How can I get the printer installed?
Thanks for letting us know what Canon product you've got. It sounds like you're already aware of this but the imageCLASS MF4700 series is an older set of models which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
09/26/2023: New firmware updates are available.
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