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I cannot print Microsoft Word documents on my Pixma TR7520 printer.

ginnia42
Contributor

If the Word docs are in color, they will print, but nothing will print if it's just black/white.  As long as the document (spreadsheet, pdf, jpeg) are in color, they print fine -- NOTHING will print in just black/white. My OS is Win/10 and all updates are up to date (as are the drivers for the printer).  I just updated my printer drivers last night, and that made no difference at all.  My ink cartridges are fine (new black ones just updated).

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Please print a nozzle test pattern.  It should print CMYK.  Do all colors print correctly.  

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Yes, I have printed the nozzle print test - I get 2 C's, 2 M's, 1 Y, and 1 BK.  The same I've always gotten in the past.  I just cannot print anything that is regular black & white. 

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