11-08-2016 03:25 PM
11-08-2016 03:38 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what printer model you have, the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
12-11-2019 12:52 PM
I have a HP dv7-6b55dx laptop with Windows 10 home. I would like to use a Canon multipass c5500 and wanted to know if it could be hooked up to my laptop. Thanks
12-11-2019 03:12 PM
Hi JohnHat,
The MultiPASS C5500 is not comptible with Windows 10. The last operating system that was compatible was Windows XP, as the MultiPASS C5500 was released in May 1988.
02-26-2020 06:34 PM
I have two computers, both windows10. My desktop is hooked up to my Canon 4450 Lazer Printer and works fine.
My question is; How do I hook up my HP Laptop 14cb1xx Product # 4FG48UA#ABA to the same Canon 4450 printer.
Thank you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.