How do I get my mg5300 printer to stop turning off?

[lkase]

How do I get my mg5300 printer to stop turning off automatically? My print queue gets backed up because I don't realize it has turned off, then I have to turn it back on and get a message that the printer was turned off improperly and have to press ok and often have to then press resumre printing on my laptop to get things to print. Is there some way to turn it back on wirelessly?

[Ramona]

Hi lkase,

The auto power off settings of the printer are not valid when using the printer wirelessly.  The issue you are experiencing may be resulting from a port on your router turning off when the printer is not used for a while, causing the printer not to respond on the network.  To try and resolve the issue, you will want to ensure that ports and programs required by the printer are not being blocked by security or firewall programs.  To do this, please follow the steps located here.

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