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HELP!!!!! - MX872 Can't Find Wi-Fi


My printer will not find my wifi. Everything else in my house finds it, the printer won't. My kids need this for school ASAP! Help!!  I YouTubed it and everything. 



Hi, Ktclark624!

So that the Community can help you better, we need to know exactly which Canon printer model you're using along with operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Canon mx472


All support / help for wireless connectivity can be found here:

Bay Area - CA

~R5 C ( ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Product Expert
Product Expert

Hi Ktclark624,


Please follow these steps:


1.  Please press the button with the wrench and screwdriver on your PIXMA MX472


2.  Use the LEFT or RIGHT button to select Device settings, then press the OK button


3.  Use the LEFT or RIGHT button to select LAN settings, then press the OK button


4.  Use the LEFT or RIGHT button to select Print LAN details, then press the OK button


On the page that prints, please take note of the network name listed to the right of SSID.


Please make sure that your computer is connected to the same network as the one listed next to SSID.






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