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G7020 WiFi Connect Issue

secsrt
Apprentice

My printer has recently lost connection to the wifi and when I go through the process of reconnecting it will not recognize my wifi.  I then went to manually sync and it keeps giving me a timeout error 3441. 

I have tried connecting with the easy connect.  the link button and connecting to the canon directly to sync with no luck. 

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi secsrt,

Who is the manufacturer of your router?

What is the model number of your router?

 

 

 

 

The internet comes in through an AT&T Arris bgw2010 and my internet is then spread through the house using and eero nest system Model b01001

BARBARA6
Apprentice

I am having the same issue.  I even tried using bot a USB connection and a DIRECT - and the printer will not connect to my Network.  It stopped suddenly after 4 months.  I replaced it with a new one - and the new one won't connect either.  The setup finds the printer on the Network - but then when it goes into setup mode and temporarily disconnects from the Network - it comes back after a few minutes and says it's not connected!

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