cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

G7020 WiFi Connect Issue

secsrt
Apprentice

My printer has recently lost connection to the wifi and when I go through the process of reconnecting it will not recognize my wifi.  I then went to manually sync and it keeps giving me a timeout error 3441. 

I have tried connecting with the easy connect.  the link button and connecting to the canon directly to sync with no luck. 

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi secsrt,

Who is the manufacturer of your router?

What is the model number of your router?

 

 

 

 

The internet comes in through an AT&T Arris bgw2010 and my internet is then spread through the house using and eero nest system Model b01001

BARBARA6
Apprentice

I am having the same issue.  I even tried using bot a USB connection and a DIRECT - and the printer will not connect to my Network.  It stopped suddenly after 4 months.  I replaced it with a new one - and the new one won't connect either.  The setup finds the printer on the Network - but then when it goes into setup mode and temporarily disconnects from the Network - it comes back after a few minutes and says it's not connected!

Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II