cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error connecting MG2920 to wifi

hejoba
Apprentice

I have a new router, and need to re-setup the MG2920 printer. I reset all settings (press stop, 17 alarm flashes) and confirmed that changed the SSID from my previous router to, I assume, a default.

I then went through the usual process and got to the point of selecting my network and the app saying it's communicating with the printer. Just before the page asking to select printer name, the alarm light comes on solid, and the printer name never shows. The wifi light continues to flash, but it won't complete setup. The network configuration page does now show my network SSID, but no connection.

Can anyone point me in the right direction to fix this? Thanks

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please perform the steps HERE and then use the app to try and reconnect the printer. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Avatar
click here to view the press release
Announcements