cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

D530 print driver install does not work

jimbakeron
Apprentice

HP victus laptop with Windows 11.  D530 MF USB scanner/printer. 

  I have installed the [Windows 64bit] imageCLASS D530 MFDrivers (UFR II / ScanGear) and the D530 shows in printers/scanners but says "driver updates may be available".  If you select it, only scanner settings are available and no printers show up in windows.  Thried to install UFR II/UFRII LT V4 Printer Driver V7.1.2 but installer can not find the printer so it will not install.

 

Any ideas??

1 ACCEPTED SOLUTION

Accepted Solutions

jimbakeron
Apprentice

Called Canon support and they solved it for me.  As I remember, uninstall any canon drivers, etc.  Then unplug the D530.  Install the drivers from their site: [Windows 64bit] imageCLASS D530 MFDrivers (UFR II / ScanGear)

Once it finished, plugged the D530 back in and it worked.

 

Hope this helps.  If not, give them a call, they got it done..  Kudos to them.

View solution in original post

6 REPLIES 6

dwillden
Apprentice

I tried all the steps just like jimbakeron did - with HP laptop.  Got the same message in printers/scanners - says "driver updates may be available.  Guessing not compatible with latest version of Windows 11. Can't print.    

jimbakeron
Apprentice

Called Canon support and they solved it for me.  As I remember, uninstall any canon drivers, etc.  Then unplug the D530.  Install the drivers from their site: [Windows 64bit] imageCLASS D530 MFDrivers (UFR II / ScanGear)

Once it finished, plugged the D530 back in and it worked.

 

Hope this helps.  If not, give them a call, they got it done..  Kudos to them.

dwillden
Apprentice

Thank you for following up on this kind sir!   Mine is now working as well 🙂  

wickedwitch1
Apprentice

Tried this and it does not work....

striffler
Apprentice

This worked for me too.  So thanks.  I will note that Canon customer service is no longer servicing this model by phone -- it is only servicing through the web.  Canon rep will no longer talk to you by phone; but they do try to sell you another printer!   

thuanbui
Apprentice

Thank you Jim.  I almost returned an HP desktop PC after much frustration installing the D530 driver.  Turned out we forgot the trick of installation with the printer off and unplugged.

Friends and Family
Announcements