04-19-2023 05:11 AM
Almost identical to this issue: Connection-Failed-when-setting-up-TS6320
The setup finds the printer well enough to know its series and my router name. It tries to set up for about 4 - 5 minutes. Then it fails.
I've tried connect by wifi as well as using WPS. My router finds it. If I go into Network in the Windows Explorer, it sees it.
But it can't connect. It's mildly infuriating.
It currently works fine of my Window 10 laptop. Is it a Windows 11 issue?
04-19-2023 10:17 AM
Greetings,
Can you clarify the following for us.
How is it working on Windows 10?
What's the printer connected to? USB or your wireless network?
If connected wirelessly, what its IP address?
Can you ping it from your Windows 11 machine?
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It04-19-2023 02:17 PM
I am facing same issue myself. Tried mailing them, still no response.
06-12-2023 02:29 PM
Me too as I have posted the same problem it does not work on OS 11
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