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Connection Failed when setting up TS3522 on Windows 11

jlevine
Apprentice

Almost identical to this issue: Connection-Failed-when-setting-up-TS6320 

The setup finds the printer well enough to know its series and my router name. It tries to set up for about 4 - 5 minutes. Then it fails.

canon3.JPG

 

 

I've tried connect by wifi as well as using WPS. My router finds it. If I go into Network in the Windows Explorer, it sees it.

But it can't connect. It's mildly infuriating.

It currently works fine of my Window 10 laptop. Is it a Windows 11 issue?

4 REPLIES 4

shadowsports
Legend
Legend

Greetings,

Can you clarify the following for us.

How is it working on Windows 10?

What's the printer connected to?  USB or your wireless network?

If connected wirelessly, what its IP address?

Can you ping it from your Windows 11 machine?

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

8888451035
Apprentice

I am facing same issue myself. Tried mailing them, still no response.

Me too as I have posted the same problem it does not work on OS 11

jlevine
Apprentice

For what it's worth, one year later I tried to install the printer and it worked. ¯\_(ツ)_/¯ Maybe they fixed the driver.

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