04-11-2022 08:10 AM
I’m trying to connect the above printer to my PC. I have no problem connecting to it with my MAC or with iPhones but for some reason I can’t connect to PC. I download and update all drivers on the PC but still can’t find/connect to the printer. Help please (-:
04-11-2022 08:19 AM
Hello!
So that the Community can help you better, we will need to know more information.
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!
04-11-2022 08:38 AM
I’m using WiFi / macOS vertion 11.6.4
no error message just can’t find it.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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