Computer cannot communicate with PIXMA TR8620a

[Lesita45]

This happened with my last printer. After a few years of use it suddenly decided it couldn't find the printer. I've tried to find a solution and vaguely recall that that was the death knell before. Any hope now?

It's a TR8620a

[Danny]

Thanks for joining the conversation, Lesita45!

So that the Community can help you better, we need to know what "it" is.  Is your printer having trouble talking to a computer, a phone, a tablet, a wireless router, or something else? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Lesita45]

"It" is computer. I changed nothing but suddenly the two couldn't communicate.

[Danny]

Thanks!  Is that computer running Windows or macOS?  And do the printer and computer talk to each other via USB or Wi-Fi?

[Lesita45]

Mac OS, Wi-Fi