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Canon Mini Print app on Android doesn't show HEIC photos

food4thought
Contributor

The latest update v3.6.1 still doesn't work with HEIC photos taken on Samsung S23. It only shows JPG and PNG photos. Given that iPhone photos are all in HEIC, the app should have the ability to read HEIC files. It's strange that the Android app doesn't support it.

2 REPLIES 2

Tiffany
Moderator
Moderator

So that the Community can help you better, we will need to know what model Canon equipment you are using.  Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

I'm using the Ivy 2 mini printer. The app is v3.6.1 build 510. The phone is Samsung Galaxy S23 running Android 13.

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