12-24-2015 05:24 PM
Hi,
I am having this same problem others have reported.
I am running mulitple MacBook Airs with latest Mac OSX.
With the latest the Apple OS upgrade, the Canon MX410 printer keeps going offline for wireless network printer.
I am using the latest drivers from canon driver 13.7.1.0.
I tried to re-set the printer using the manual default install, but did NOT stop the printer from going offlline when attempting to print to it wirelessly.
Can you help?
thanks,
David
12-24-2015 06:00 PM
Hi,
I called Canon technical support by phone.
The tech support rep walked me through fixing this issue.
I had to download the latest driver from Canon and install it on my system, as El Capitan somehow forced the printer to use a Bonjour driver instead of an actual printer driver.
After downloading the driver and rebooting both the printer, I am now back to wireless printing.
Canon technical support person actually called me back to make sure everything was working correctly.
Best technical support I have had in many years.
thanks Canon!
David
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