Canon MX 920 Series

[Lizzieb70]

We got a new modem for our internet.  I am trying to connect the printer to it.  I go through the setup, but when i hit "OK" for my modem it does not give me the screen to enter the passcode.  Just out of curiosity I tried the other modems on the list and they all went to the passcode screen.  Any suggestions?

[shadowsports]

Greetings,

What OS are you using the printer with PC or MAC?

Are you using the MX920's installation software to configure its wireless connection?  

If you are attempting Wi-Fi Protected Set Up, are you sure your new modem/router supports this function?

Re-establishing a Printer Connection After A Network Change:

Windows:

http://downloads.canon.com/wireless/Router_change_MX922_win.pdf

Mac:

 http://downloads.canon.com/wireless/Router_change_MX922_mac.pdf