Canon MG3100 Not Printing

[Bluestar]

I just replaced my router.  The printer is clearly on but when I try to print to my wireless printer it tells me the printer is offline.  How do I fix this?

[Danny]

Hi, Bluestar!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!