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Canon Easy-Photo Print Editor dialog box blocks CD/DVD printing page

RRH4444
Apprentice

Canon TS9521Ca printer; When clicking to open this app, I get a page that pops up and states, "about information we collect".  This info. covers the page I need in order to print on cds/dvds.  I have tried many ways to remove that text box but I cannot.  At times that text box will freeze the screen and the only way I can remove it, is to hit Ctrl, Alt, Delete to restart my computer. 

1 ACCEPTED SOLUTION

Accepted Solutions

Patrick
Product Expert
Product Expert

Hi RRH4444,

To resolve this issue, please click "Do Not Agree" or "Agree" at the bottom of the message that appears.

If you are unable to see the bottom of that message, please try changing your screen resolution to a higher value.

Microsoft has an article regarding this, please use the link below to access it:

Change your screen resolution and layout in Windows - microsoft.com

 

 

img.jpg

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

View solution in original post

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi RRH4444,

To resolve this issue, please click "Do Not Agree" or "Agree" at the bottom of the message that appears.

If you are unable to see the bottom of that message, please try changing your screen resolution to a higher value.

Microsoft has an article regarding this, please use the link below to access it:

Change your screen resolution and layout in Windows - microsoft.com

 

 

img.jpg

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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