04-12-2025
07:21 PM
- last edited on
04-16-2025
09:46 AM
by
Danny
Canon TS9521Ca printer; When clicking to open this app, I get a page that pops up and states, "about information we collect". This info. covers the page I need in order to print on cds/dvds. I have tried many ways to remove that text box but I cannot. At times that text box will freeze the screen and the only way I can remove it, is to hit Ctrl, Alt, Delete to restart my computer.
Solved! Go to Solution.
04-14-2025 05:21 PM
Hi RRH4444,
To resolve this issue, please click "Do Not Agree" or "Agree" at the bottom of the message that appears.
If you are unable to see the bottom of that message, please try changing your screen resolution to a higher value.
Microsoft has an article regarding this, please use the link below to access it:
Change your screen resolution and layout in Windows - microsoft.com
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
04-14-2025 05:21 PM
Hi RRH4444,
To resolve this issue, please click "Do Not Agree" or "Agree" at the bottom of the message that appears.
If you are unable to see the bottom of that message, please try changing your screen resolution to a higher value.
Microsoft has an article regarding this, please use the link below to access it:
Change your screen resolution and layout in Windows - microsoft.com
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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