10-30-2016 06:30 AM
Hello, my printer model is G3000. I connected it to my MacBook by wireless connection. After updating the macOS Sierra (10.12), I cannot print things out and something like "cannot connect the printer" always shows up. So I reset the printing system in my macbook and try to set up the printer again. It connected successfully while using USB connection, but the macbook cannot detect the printer when I try to use to wireless LAN connection. Does anyone know how to solve the problem? 😞 Lots of thanks:(
10-30-2016 02:51 PM
11-01-2016 11:54 AM
Hi kakakaw,
Please double check the model of printer that you own.
If you do indeed own the G3000, that model is only sold and supported by Canon Asia. To conact them for further support, please use the following link:
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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