I changed routers for the Internet, how do I change the old network #s to the new one?

[Gypsyrita]

I changed routers and now I can't wi-fi from cellphone or computer.  Help  I have not done this before so my explanation may not be technical.

[Jason]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you have and what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[Gypsyrita]

It's a Pixma MG3620, set up for a Mac OSX, and another computer and 2 cellphones.  I can use the cable, but I'd rather use wi-fi.  The other devices would be using wi-fi.  We followed the directions in the set-up paper, but it didn't work.  We had no problems until we changed routers.  And this is not a national emergency.

[Michael]

Hello.

Visit www.canon.com/ijsetup to perform the wireless installation again.

If you experience any difficulties with the wireless installation, find more help at Contact Us.