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Cannon MX490 - Can't Print From Safari

wegjag37
Apprentice

When I try to print something on my MX490 printer using Safari I get an error code 300 saying my printer is not properly connected to my computer.  However, when I try to print the same item using Chrome the printer works fine. That's frustrating since I use Safari for almost all of my computer work.  Any thoughts?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, wegjag37!

So that the Community can help you better, we need to know exactly which Canon printer model you're using in the PIXMA MX490 series (i.e. PIXMA MX492, PIXMA MX495, etc.). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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