06-07-2015 02:14 PM - edited 06-07-2015 02:15 PM
Hi, I have a Canon mx470 and I was previously able to scan to my computer from the printer, but it no longer shows my computer as an option to scan to. It does show my wife's computer and lets me scan to it, but not mine. Also, I AM able to scan to my computer if I do it from the computer itself, just not from the printer. How do I get the printer to show my computer as an option to scan to again?
Thanks!
06-07-2015 02:24 PM
Hi ajc100!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use, as well as how you have the printer connected (USB or wireless).
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
06-07-2015 02:26 PM
I'm using Windows 7 and the printer is wirelessly connected.
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