Can't scan since upgrading to Windows 10: error message Code:9,244,3

[JIS]

I cannot scan since downloading Windows 10.  It says: You don't have the required privileges to access the specified folder Code 9,244,3

[Johnny6]

Hello,

I fixed that problem by changing user rights on profile folder.

I use a french Windows so I'm not sure about english terms.

Canon scan tool couldn't access to "documents" folder so it couldn't create scanned files.

I just added my own account in the security list and gaved it full access.

For security reasons, I just modified "documents" folder (instead of profile folder) that is the default folder used by my scan tool.

So right click on "documents" folder => Properties => Security => Modify => Add => Advanced => Search => Double Click on your own account => Ok => check Full access => Ok

[BURTTOAST]

 I changed my folder as suggested and it worked ONCE

2 weeks later I wanted to scan a document and I got the same old error code

I found that MICROSOFT actually has a scanner for free and you download it and it WORKS

NO MORE FOOLING WITH FOLDERS I guess

it is called the  WINDOWS SCANNER

O R

............WINDOWS FAX AND SCAN

anyway it worked at least this time,,, I just hope it keeps on working

[BURTTOAST]

go to microsoft store and get the free app

windows fax and scan

[Marianne2]

Hello ozexpat

Ten years. and hours of frustration, later your so simple solution solved my problem on an iMac. Thank you