Can't Uninstall Extended Survey Program

[dennis73]

Does anyone know where I can find a copy of the setup.exe file for Canon's Extended Survey Program?  I have unknowningly installed it on my Windows computer and get an error message when I tried to uninstall it. Windows Uninstaller says that the setup.exe file is missing - so I look in the Canon installation folder and for some unknown it's not there.

error.JPG   missing_setup.JPG

To make matters worse, Canon has removed all of the printer drivers and software from the Pixma MG6220 product support webpage.

Does anyone know how I am supposed to uninstall the Canon Extended Survey Program software without the setup.exe?

[shadowsports]

Greetings,

I've used this software available from Microsoft to uninstall corrupt or troublesome programs.

Microsoft install uninstall troubleshooter. 

Fix problems that block programs from being installed or removed - Microsoft Support https://share.google/OCUAMusMYSBmyI6Rz

I haven't used it with Windows 11 but I suspect it will work.  Give it a try and let us know please.

[dennis73]

Thanks, I appreciate your suggestion but unfortunately the "Canon Inkjet Printer/Scanner/Fax Extended Survey Program" is not on the troubleshooter's program list. Since it isn't there, the next choice is to select the "Not Listed" option which then requires a program product code to proceed. Do you know where I might be able to find its product code?

troubleshooter_product_code.JPG