Hello.
When connecting the printer to your Wi-Fi router, please ensure that the correct encryption key or passphrase is being entered on the printer. If your passphrase is case-sensitive, ensure that the correct letter case is used.
If you still have difficulties, please contact our support group using the link below.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
